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We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Make a Freedom of Information Request

Making a request

Use this service if you want to request information that we haven’t already published.

Before making a request please check to see if the information you need has already been published on the Council’s website.

Before you get started

To request information that we haven’t published, you need to put your request in writing either by email foi@swale.gov.uk or by letter addressed to:

  • Freedom of Information Officer
  • Swale Borough Council
  • Swale House
  • East Street
  • Sittingbourne
  • Kent
  • ME10 3HT

You can also make requests on social media.

You’ll need to include:

  • your real name and a postal or email address so we can reply to you.
  • a clear description of the information being requested.

You do not have to include

  • any reference to the Freedom of Information Act, although it can help.
  • the reason why you want the information

What happens next

We’ll respond in writing within 20 days of receiving a valid submission.

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