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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

2023 Electoral Register Update

Published Monday 11 July, 2022
Last updated on Friday 21 July, 2023

The annual update of the electoral register will start soon. We'll be asking you to confirm the details of those at your address who are eligible to vote.

What happens

The electoral register update will take part in two stages:

  1. online canvass – if you’ve provided an email, and we think we know who lives at the address, we’ll be asking you to check your details from the week beginning Monday 24 July.
  2. Canvass forms – if you haven’t provided an email; or we haven’t been able to confirm who lives at the address by checking government records, or don’t respond to our online canvass, you will be sent a form between late August and early September

We'll contact you when it's your turn to confirm your details.

Online canvass

If you've given us your email address in the past, when you've registered to vote or completed other electoral forms, we may contact you by email between Monday 24 July and Wednesday 26 July.

You'll need to respond online by visiting and entering the two codes provided to you in the email. You'll then be asked to confirm your details.

You won't be asked for sensitive information like bank account or passport details.

If you don't respond online before Sunday 6 August, we'll send you a paper form between Friday 18 August and Sunday 3 September.

Canvass forms

If you don’t complete the online canvass or weren’t sent an email, we'll send you a canvass form, between late August and early September. You'll receive the form if:

  • you haven't given us your email address in the past, when registering to vote or completing other electoral forms
  • we haven’t been able to confirm who lives at the address by checking government records
  • you didn’t respond online by Sunday 6 August to the emails sent out in July.

Please follow the instructions on the form to see IF you need to do anything. The form includes details of ways to confirm your details online or by phone.

If you need to confirm your details, please do so by Sunday 10 September.

If we have asked you to respond, it is a legal requirement to provide the information we're requesting during the electoral register update.

If you haven't responded to requests to update your details online or by phone or email, by Sunday 10 September, you'll receive a reminder which will include a pre-paid reply envelope so you can post your form back.

If you still don't respond, you'll receive a house visit between Friday 27 October and Sunday 12 November.

Reporting a suspicious email

If you think that you've received a suspicious email regarding the 2023 electoral register update, please contact

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