Severe Weather Emergency Protocol (SWEP)

Published Wednesday 2 December, 2020
Last updated Wednesday 2 December, 2020

Our Severe Weather Emergency Protocol (SWEP) is used if the night-time temperature is predicted to fall below zero degrees Celsius. The SWEP provides help if you're sleeping rough.

If you're sleeping rough on the streets, you should contact our Housing Options team by:

• calling 01795 417485 during normal office hours, 11am to 3pm
• calling 01634 304400 if you're calling after 5pm

Our office at Swale House, Sittingbourne isn't open at the moment due to the coronavirus (COVID-19) outbreak. Please call the numbers above for advice instead.