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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Severe Weather Emergency Protocol (SWEP)

Published Thursday 13 May, 2021
Last updated on Thursday 13 May, 2021

Our Severe Weather Emergency Protocol (SWEP) is used if the night-time temperature is predicted o fall below zero degrees Celsius. The SWEP provides help if you're sleeping rough.

If you're sleeping rough on the streets, you should contact our Housing Options team by:

Our office at Swale House, Sittingbourne isn't open at the moment due to the coronavirus (COVID-19) outbreak. Please call the numbers above for advice instead.