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For the latest advice and guidance following the coronavirus (COVID-19) outbreak, visit our coronavirus section.

Due to essential maintenance, you may experience problems using some of our online services this weekend, Saturday 31 October and Sunday 1 November. Please accept our apologies for any inconvenience.

Contact us

Out of hours emergencies

Outside normal office hours, you can:

  • call our emergency housing service on 01634 304400 if you’re homeless tonight and have no alternative accommodation .
  • report a noise or nuisance by calling 01795 417575
  • tell us you’ve found a stray dog by calling 07795 237479
  • report environmental issues, like flooding by calling Floodline on 0345 988 1188
  • report road and highway emergencies, including street lighting by calling 03000 41 91 91

When to call the emergency services

You should call:

  • the emergency services on 999 if there’s a crime being committed right now or someone’s in danger, injured or seriously ill
  • the police on 101 if you need to report a non-emergency, including things like stolen cars or damaged property

Alternatively, you can get help reporting non-urgent crime and vehicle collisions on Kent Police's website.

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