Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.
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Out of hours emergencies
Contact us
Chapters in this topic
- Our offices
- Out of hours emergencies
- Contact a Swale Borough Council service
- Ask the Leader
- Contact the Council Tax, Benefits or Business Rates team
- Request literature in an alternative format
- Comments, Compliments and Formal Complaints
- Contact a Councillor
- Make a Freedom of Information Request
- Make a Request for Environmental Information
Out of hours emergencies
Outside normal office hours, you can:
- call our emergency housing service on 01795 417711 if you’re homeless tonight and have no alternative accommodation .
- tell us you’ve found a stray dog by calling 07795 237479
- report environmental issues, like flooding by calling Floodline on 0345 988 1188
- report road and highway emergencies, including street lighting by calling 03000 41 91 91
When to call the emergency services
You should call:
- the emergency services on 999 if there’s a crime being committed right now or someone’s in danger, injured or seriously ill
- the police on 101 if you need to report a non-emergency, including things like stolen cars or damaged property
Alternatively, you can get help reporting non-urgent crime and vehicle collisions on Kent Police's website.
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