We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
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Out of hours emergencies
Contact us
Chapters in this topic
- Our offices
- Out of hours emergencies
- Contact a Swale Borough Council service
- Ask the Leader
- Contact the Council Tax, Benefits or Business Rates team
- Request literature in an alternative format
- Comments, Compliments and Formal Complaints
- Contact a Councillor
- Make a Freedom of Information Request
- Make a Request for Environmental Information
Out of hours emergencies
Outside normal office hours, you can:
- call our emergency housing service on 01795 417711 if you’re homeless tonight and have no alternative accommodation .
- tell us you’ve found a stray dog by calling 07795 237479
- report environmental issues, like flooding by calling Floodline on 0345 988 1188
- report road and highway emergencies, including street lighting by calling 03000 41 91 91
When to call the emergency services
You should call:
- the emergency services on 999 if there’s a crime being committed right now or someone’s in danger, injured or seriously ill
- the police on 101 if you need to report a non-emergency, including things like stolen cars or damaged property
Alternatively, you can get help reporting non-urgent crime and vehicle collisions on Kent Police's website.
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