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Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.

Refund a Pay and Display parking ticket

Use this service to get a refund for a paper Pay and Display ticket when you’ve put money in the machine and haven’t received a ticket.

Before you get started

To get a refund for a Pay and Display parking ticket, you’ll need the:

  • location of the car park
  • date and time you tried to purchase your ticket
  • machine's number

What happens next

Once you’ve requested your refund, we’ll:

  • see if there was a fault with the ticket machine on the day
  • check if there were any overpayments for the ticket machine

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