Our offices are closed on Monday 5 May for the Bank Holiday. If your bins are due to be collected on Monday, leave them out as usual.
Make a change to your address
We are encountering significant delays of up to 6 weeks for all types of Street Naming and Numbering due to nationwide system issues at Royal Mail. Please allow extra time for applications as we are unable to control this delay
Chapters in this topic
Pay
Use this service if you’ve already sent us an application to make a change to your address.
Before you get started
You can pay for a change to a postal address online. You’ll need:
- your billing address
- a phone number and email address
- a debit or credit card
For alternative ways to pay for a change to your address, including by phone, you can visit our contact us page.
What happens next
Once we've received your application, we will pass your details to the relevant services including Kent Highways and Royal Mail.