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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Book a Bulky Collection

Use this service to book collection of bulky items including larger furniture and electrical appliances that won't fit in your bins.

You'll need to pay £25:

  • for up to four items
  • each for televisions, computer monitors and white goods, including washing machines and tumble dryers

Before you get started

To book collection of bulky items, you'll need to call our Customer Service team on 01795 417888. You'll need:

  • a debit or credit card
  • the address including postcode for the property we'll collect from
  • the total number of items to be collected
  • the type of items being collected (for example, fridge or sofa)

What happens next

Once we've received your request we will arrange for our contractor to collect the items you've listed from the address you've provided.

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