Skip to main content

From Thursday 5 November, national restrictions apply following the coronavirus (COVID-19) outbreak. For more information, visit our coronavirus section.

Get help with your Bins

Use this service if:

  • no one living at your property is able to get the bins to the front of your property for collection
  • the circumstances aren’t likely to change

To get help, you’ll need to call our Waste team on 01795 417888. You’ll need:

  • your postcode
  • to tell us where your bin is usually kept

Our contractors won’t come into your home or collect rubbish from sheds or garages.

What happens next

Once we’ve spoken to you, we may need you to provide proof of your eligibility for this service, for example information about a claim for certain disability benefits.

If you’re eligible, our contractors will collect your bins and return them for you once they’re emptied.

This service will normally last for 12 months.

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy