Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.
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Get help with your Bins
Get help with your Bins
Use this service if:
- no one living at your property is able to get the bins to the boundary of your property for collection
- the circumstances aren’t likely to change
To get help, you’ll need to call our Customer Service Team on 01795 417888. You’ll need:
- your postcode
- to tell us where your bin is usually kept
Our contractors will not come into your home or collect rubbish from sheds or garages.
What happens next
Once we’ve spoken to you, we may need you to provide proof of your eligibility for this service, for example information about a claim for certain disability benefits.
If you’re eligible, our contractors will collect and return your bins from an agreed location.
This service will normally last for 12 months.
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