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We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Privacy

How long we keep your personal information

There’s often a legal reason for keeping your personal information for a set period of time, we try to include all of these in our retention schedule.

For each service the schedule lists how long your information may be kept for. This ranges from months for some records to decades for more sensitive records.

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