We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.
Privacy
Chapters in this topic
- Introduction
- Why we use your personal information
- How the law allows us to use your personal information
- What you can do with your information
- Who we share your information with
- How long we keep your personal information
- How we protect your information
- Your rights
- More advice
- Cookies and how you use this website
- Coronavirus
What you can do with your information
The law gives you a number of rights to control what personal information is used by us and how it is used by us.
You can ask for access to the information we hold on you
We would normally expect to share what we record about you with you whenever we assess your needs or provide you with services.
However, you also have the right to ask for all the information we have about you and the services you receive from us. When we receive a request from you in writing, we must give you access to everything we’ve recorded about you.
However, we can’t let you see any parts of your record which contain:
- confidential information about other people
- data a professional thinks will cause serious harm to your or someone else’s physical or mental wellbeing
- if we think that giving you the information may stop us from preventing or detecting a crime
This applies to personal information that is in both paper and electronic records. If you ask us, we’ll also let others see your record (except if one of the points above applies).
If you can’t ask for your records in writing, we’ll make sure there are other ways that you can. If you have any queries about access to your information please contact DataProtectionOfficer@swale.gov.uk or 01795 417114.
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