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Complain about a Landlord
Tell us about repairs
Use this service if you have problems at your property which need fixing and either of the following apply:
- You're a private tenant and you're living in a single house or flat
- You're living in a house in multiple occupation (HMO)
If you're a tenant in social housing, you should send any complaints to your housing association.
You should try to resolve any problems with your landlord by writing to them, describing what’s wrong. You can download a sample letter (PDF 17kb) to help you.
If you’ve written to your landlord but you’re not satisfied with the response, you can contact the Private Sector Housing Team for more advice and help.
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