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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Comments, Compliments and Formal Complaints

Make a complaint about a Taxi or private hire driver

Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.

You can make a complaint online. You'll need:

  • the name of the driver or firm, if you know it
  • the vehicle make and model, if you know it
  • when the incident occurred

What happens next

Once we've received your complaint, we'll investigate it and take any necessary action.

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