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Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.

Comments, Compliments and Formal Complaints

Make a complaint about a Taxi or private hire driver

Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.

You can make a complaint online. You'll need:

  • the name of the driver or firm, if you know it
  • the vehicle make and model, if you know it
  • when the incident occurred

What happens next

Once we've received your complaint, we'll investigate it and take any necessary action.

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