Comments, Compliments and Formal Complaints
Make a complaint about a Taxi or private hire driver
Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.
You can make a complaint online. You'll need:
- the name of the driver or firm, if you know it
- the vehicle make and model, if you know it
- when the incident occurred
What happens next
Once we've received your complaint, we'll investigate it and take any necessary action.