From the week beginning 16 September, some people may have changes to the day their bins are collected. For more information, read our news article.
Comments, Compliments and Formal Complaints
Make a complaint about a Taxi or private hire driver
Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.
You can make a complaint online. You'll need:
- the name of the driver or firm, if you know it
- the vehicle make and model, if you know it
- when the incident occurred
What happens next
Once we've received your complaint, we'll investigate it and take any necessary action.