Comments, Compliments and Formal Complaints

Make a complaint about a Taxi or private hire driver

Use this service to make a complaint about a Taxi or Private Hire driver, firm or vehicle.

You can make a complaint online. You'll need:

• the name of the driver or firm, if you know it
• the vehicle make and model, if you know it
• when the incident occurred

What happens next

Once we've received your complaint, we'll investigate it and take any necessary action.