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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. Please report any missed collections within two days so we can work with Suez to improve the service.

Parking Season Tickets

Replace a lost or damaged season ticket

Use this service if you’ve lost your parking season ticket or it has been damaged and you need a replacement.

You’ll need to pay £12 to replace a lost or damaged season ticket.

Before you get started

To apply for a replacement season ticket, you’ll need to call our Parking Administration Team on 01795 417385 You’ll need:

  • your vehicle’s registration
  • the reason for your replacement
  • a debit or credit card

What happens next

Once we’ve received your application for a replacement season ticket, we’ll send it to you within seven days.

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