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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Due to essential maintenance, searches for both planning applications and stray dogs will be unavailable this Saturday, 12 June along with some our other online services, like Council Tax payments and missed bin reports. Please accept our apologies for any inconvenience.

Food Business Advice Service


Before you use this service, you'll need to register your food business.

You can use this service if you're planning to start a food business in Swale.

The service provides advice on things like food hygiene and management requirements.

You can request:

  • advice in person, where you'll receive a visit from an Environmental Health Officer and a formal report afterwards
  • advice over the email or phone

You won't receive a formal report after receiving email or phone advice.


You'll need to pay a fee for advice in person.

There is no charge for email or phone advice.

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