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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Due to essential maintenance, searches for both planning applications and stray dogs will be unavailable this Saturday, 12 June along with some our other online services, like Council Tax payments and missed bin reports. Please accept our apologies for any inconvenience.

Food hygiene ratings and safety

Appeal a rating

Use this service if you have had a food safety inspection and you don't agree with the rating you have been given.

Before you appeal

Before you appeal a food hygiene rating, we recommend you contact the Food and Safety team to ask why you received the rating that you did. If you still don’t think that the rating is correct, you can appeal to us within 21 days of receiving your score.


To appeal a food hygiene rating, you'll need to download and complete the food hygiene rating scheme appeal form (Word 184kb). You'll need:

  • your business' name and address
  • your reason for appealing

For alternative ways to appeal a food hygiene rating, including be email, you can visit our contact us page.

Once you've completed the form, you'll need to email it to the Food and Safety Team at

What happens next

Once we've received your completed form, we may contact you for more information.

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