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Food hygiene ratings and safety

Tell us you've made an improvement

Use this service that you’ve taken action following your food hygiene inspection, including things like changes to food handling practices or repairing faulty equipment.

Before your get started

To tell us you’ve taken action following your food hygiene inspection, you will need to download and complete Food Hygiene Rating Scheme Right to Reply form (Word 183kb). You’ll need:

  • name and address of the business
  • the date of your last inspection
  • the rating you received

Once you’ve completed the form, you’ll need to email it the Food and Safety Team as

For alternative ways to send us your form, including by post, you can visit our contact us page.

What happens next

Once we’ve received your form, we’ll upload your comments to the Food Standard Agency’s Food Hygiene Ratings website, if your request is appropriate.

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