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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Alley gates

Get a key

Use this service to buy a key for an existing alley gate including if you’ve:

  • moved into Swale and you’re in a gated area
  • lost or damaged your key and need a replacement
  • already got a key but you need spares

You’ll automatically receive an alley gate key if a new gate is installed in your street.

You’ll need to pay £23.30 for additional or replacement keys.

You won’t need to pay if you’ve moved and your new address is in a gated street.

Before you get started

To buy a new or replacement alley gate key, you’ll need proof of address which can include a utility or Council Tax bill or a tenancy agreement.

To buy an alley gate key, you'll need to contact:

What happens next

We’ll issue you with an alley gate key immediately once you’ve confirmed your address.

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