We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.
Alley gates
Chapters in this topic
Get a key
Use this service to buy a key for an existing alley gate including if you’ve:
- moved into Swale and you’re in a gated area
- lost or damaged your key and need a replacement
- already got a key but you need spares
You’ll automatically receive an alley gate key if a new gate is installed in your street.
You’ll need to pay £23.30 for additional or replacement keys.
You won’t need to pay if you’ve moved and your new address is in a gated street.
Before you get started
To buy a new or replacement alley gate key, you’ll need proof of address which can include a utility or Council Tax bill or a tenancy agreement.
To buy an alley gate key, you'll need to contact:
- Sheppey Gateway for gates in Marine Town, Sheerness
- Swale House for gates in Murston, Sittingbourne
What happens next
We’ll issue you with an alley gate key immediately once you’ve confirmed your address.