Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.
Exceptional Hardship and Discretionary Reduction Payments
Chapters in this topic
Appeal
Use this service if you’ve made an application for Exceptional Hardship or Discretional Discount payments, you’ve received our decision and you’re not satisfied with it.
To appeal, you must write to us within one calendar month of receiving our decision. You must include the reason you’re appealing.
If you’re still not satisfied with our review of your appeal, you can appeal to the Valuation Tribunal Service
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