Skip to main content

Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Landlords: deposit protection schemes

Disputes

You should get advice from the deposit scheme provider if there’s a dispute over how much deposit you should give back to your tenant.

You’ll need to give the deposit to the scheme if:

  • there’s a dispute over the deposit with your tenant
  • you’re in an insured scheme

The scheme will look after it until the dispute is resolved.