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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Landlords: deposit protection schemes

Disputes

You should get advice from the deposit scheme provider if there’s a dispute over how much deposit you should give back to your tenant.

You’ll need to give the deposit to the scheme if:

  • there’s a dispute over the deposit with your tenant
  • you’re in an insured scheme

The scheme will look after it until the dispute is resolved.

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