We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
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Make a change to a permit
Parking Permits
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Make a change to a permit
Use this service if you want to change the vehicle details on a residential (Zone B) parking permit.
The first change is free but you’ll need to pay £10 for each additional one.
To change your vehicle’s details, you’ll need to call our Customer Service team on 01795 417385.
Before we continue
Once you’ve called our Customer Service team, you’ll need to:
- send us proof that you own the vehicle, like the V5 document
- send us proof that you’ve changed your vehicle, like a photo taken from the front of it
- return existing permit to us
If you don’t return your existing permit, you’ll need to pay £10.
To send us the proof we need, email our Customer Service team at csc@swale.gov.uk. You can post or return your parking permit in person to Swale House, Sittingbourne.
What happens next
Once we’ve received the proof we need, we’ll process your request. If it’s successful, we’ll send you your new permit within 14 days.
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