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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. Please report any missed collections within two days so we can work with Suez to improve the service.

Parking Permits


To replace a lost, stolen or damaged permit, you’ll need to call our Customer Service Team on 01795 417385. You’ll need:

  • your permit number
  • your postcode
  • a debit or credit card

You’ll need to pay £10 to replace a permit.

What happens next

If your application is successful, we’ll post your replacement permit to you within seven days.

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