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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.


Report a fault

Use this service to report a fault with a Council-owned CCTV camera including vandalism.

To report a fault with a CCTV camera that’s not owned by us, you’ll need to report it to the organisation that’s responsible for the camera.

Before you get started

To report a fault with a CCTV camera, you’ll need to contact our customer service team. You'll need to include:

  • the location of CCTV camera
  • a description of the damage

What happens next

Once you’ve reported a fault with a Council-owned CCTV camera, a community safety officer will check the camera and contact you to let you know what action they’ve taken with 5 working days.

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