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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. Please report any missed collections within two days so we can work with Suez to improve the service.

Major Emergencies


A major emergency is something on a scale that needs special arrangements between agencies to deal with it and can include things like:

  • extreme weather
  • major flooding
  • serious transport accidents, like a plane crashes or motorway ‘pile ups’
  • explosions, fires or industrial accidents
  • shortages of essential supplies like water, food or electricity
  • an outbreak of an infectious disease

Dealing with a major emergency

The emergency services, local authority, health trusts, voluntary agencies and the utility companies all have co-ordinated emergency plans in place to help deal with a major emergency. The aim is to save life, contain the hazard, protect the public and maintain our day to day services.

More information

For more information on planning for major emergencies you can email our Emergencies team on

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