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Our phone lines and some online services are currently unavailable due to an issue with the air conditioning at our data centre. We are working to bring them back online as soon as possible.

Tell us about a change in your circumstances if you're claiming benefits

Before you tell us

You’ll need to tell us if you’re claiming Housing Benefit, Council Tax Support one of the following apply:

  • You’re moving and you want to continue claiming
  • Something else has changed, including changes to your rent, income or you’re moving and don’t want to claim benefits anymore

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