Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.
Homelessness
Chapters in this topic
Advice on homelessness
If you're homeless or threatened with homelessness, we can help.
We'll always try to prevent you from becoming homeless in the first instance. The sooner you speak to us the more likely we’ll be able to help prevent you from becoming homeless.
There are lots of services to help you to stay in your current home, including help with financial difficulties, tenancy matters or relationship breakdown.
If staying in your current home isn't an option, we can help you look for a new home or other alternatives. Living in the South East is expensive and can be difficult. To find out where you could afford to live use the house price calculator.
Guides and advice
You can get advice about the options available to you if you're:
- being told to leave your family home
- experiencing intimidation, harassment or domestic abuse
- having trouble paying your rent or mortgage
- leaving care, prison or a youth detention centre
- going to be doing repairs or alterations to you home so you can live in it
- have left the armed forces in the last five years
- experiencing mental health problems or caring for some who is
You're being told to leave
If you've:
- received a Section 21 notice asking you to leave your home, you can read more about Section 21 evictions on Shelter's website
- being asked to leave your family home, you can get advice about renting from Shelter's website
Intimidation, harassment or domestic abuse
Advice is available to download if you:
- are experiencing intimidation or harassment from your landlord, you can visit Shelter's website for more advice
- are a man or a woman and you're at risk of domestic abuse, download Shelter's guide to housing options (PDF 116kb)
- are experiencing domestic abuse and you need somewhere safe to stay, download Shelter's guide to women's refuges (PDF 1113kb)
Having trouble paying your rent or mortgage
You can visit Shelter's website for advice if you're having trouble paying your rent or mortgage.
Leaving care, prison or a youth detention centre
You can visit Kent County Council's care leavers local offer page to get advice if all of the following apply:
- are over 18 and under 25
- you're leaving care that's been provided by Kent County Council
If you're about to come our of prison or a youth detention centre, you can visit Shelter's website for advice.
Repairs or adaptations to your home
You can download Kent Housing Group's Home Repairs and Adaptations (PDF 155kb) if you're going to be doing both of the following:
- repairing your home or making alterations
- continuing to live your home after you've made the repairs or alterations
For more information about
Leaving the armed forces
You can visit Shelter's website for advice if you're leaving the armed forces.
Mental health problems
You can download Kent Housing Group's advice (PDF 156kb) if you need housing advice because:
- you have mental health problems
- you're caring for someone with mental health problems