Skip to main content

We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Homelessness

Chapters in this topic

  1. Contacting us
  2. Advice on homelessness
  3. Duty to refer
  4. Rough Sleeping

Advice on homelessness

If you're homeless or threatened with homelessness, we can help.

We'll always try to prevent you from becoming homeless in the first instance.  The sooner you speak to us the more likely we’ll be able to help prevent you from becoming homeless.

There are lots of services to help you to stay in your current home, including help with financial difficulties, tenancy matters or relationship breakdown.

If staying in your current home isn't an option, we can help you look for a new home or other alternatives. Living in the South East is expensive and can be difficult. To find out where you could afford to live use the house price calculator.

Guides and advice

You can get advice about the options available to you if you're:

  • being told to leave your family home
  • experiencing intimidation, harassment or domestic abuse
  • having trouble paying your rent or mortgage
  • leaving care, prison or a youth detention centre
  • going to be doing repairs or alterations to you home so you can live in it
  • have left the armed forces in the last five years
  • experiencing mental health problems or caring for some who is

You're being told to leave

If you've:

Intimidation, harassment or domestic abuse

Advice is available to download if you:

Having trouble paying your rent or mortgage

You can visit Shelter's website for advice if you're having trouble paying your rent or mortgage.

Leaving care, prison or a youth detention centre

You can visit Kent County Council's care leavers local offer page to get advice if all of the following apply:

  • are over 18 and under 25
  • you're leaving care that's been provided by Kent County Council

If you're about to come our of prison or a youth detention centre, you can visit Shelter's website for advice.

Repairs or adaptations to your home

You can download Kent Housing Group's Home Repairs and Adaptations (PDF 155kb) if you're going to be doing both of the following:

  • repairing your home or making alterations
  • continuing to live your home after you've made the repairs or alterations

For more information about

Leaving the armed forces

You can visit Shelter's website for advice if you're leaving the armed forces.

Mental health problems

You can download Kent Housing Group's advice (PDF 156kb) if you need housing advice because:

  • you have mental health problems
  • you're caring for someone with mental health problems

Related pages

Previous Contacting us
Next Duty to refer

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy