Our phone lines and some online services are currently unavailable due to an issue with the air conditioning at our data centre. We are working to bring them back online as soon as possible.
- Home
-
- Housing, Council Tax and Benefits
-
- Housing
-
- Homelessness
-
-
Duty to refer
Homelessness
Chapters in this topic
Duty to refer
If someone from anywhere in the Council thinks you’re at risk of being made homeless we may refer you to our Housing Options Team who can provide you with advice and support.
Other authorities are also responsible for sharing your information with us, with your consent, if they think you’re at risk of being made homeless, known as a duty to refer, including:
- prisons
- Jobcentre Plus
- hospitals
Making a referral
If you’re a professional organisation like a prison, Jobcentre or hospital, you can refer someone to us by completing a Duty to Refer form online.
For more information on the duty to refer, including:
- what organisations are included in the duty
- advice on how to identify when someone is threatened with homelessness
Share this page
