Skip to main content

Due to an exceptionally high demand for food waste bins, delivery of these bins may be delayed. Our contractor is working on delivering these as soon as possible. Please note other bin requests are not affected. Please accept our apologies for any inconvenience.

Rough Sleeping

Pay your service charge

Use this service if you're receiving support from the rough sleepers’ service and you've have been placed into accommodation.

Before you get started

You can pay your service charge online. You'll need:

  • your phone number
  • your email address
  • your address, including your postcode
  • a credit or debit card
  • to select 'Rough sleeper service charge (RSI only)' from the form options

The amount you need to pay will be in the latest email from our rough sleepers team.

Alternatively, you can use a PayPoint location to make your payment. Contact our RSI team at reset@swale.gov.uk for a letter which you can use any PayPoint location.

What happens next

Once we've received your payment, you will receive a receipt.

We use cookies

Our website uses cookies to monitor the way you use it, helping to make your experience better. By continuing to use this site or clicking "accept cookies", you agree to our cookies. Cookie policy