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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Business rate relief

Charities, sports clubs and non-profit organisations

You may be entitled to a reduction of up to 100% on your business rates if you're a:

  • non-profit organisation
  • registered charity or community amateur sports club

For more information about business rate relief for charities and non-profit organisations, you can email the business rates team at


To apply for charitable rate relief, you’ll need to download, complete and return the charitable rate relief application form (PDF 68kb). You'll need:

  • your business rates account reference number
  • the address of the premises you’re applying for

Once you've completed your application, you'll need to email it to our business rates team at

For alternative ways to send us your application, including by post, you can visit our contact us page.

What happens next

Once we’ve received your application, we’ll assess your application and let you know the outcome within 21 days.

We’ll contact you if we need any more information.

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