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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Business rate relief

Partly occupied premises

If the property is only partially occupied, you may be entitled to a reduction in your business rates based on the unoccupied part of the property.

For more information on business rate reductions for partly occupied premises, you can contact our Business Rates Team.

Applying

To apply for a reduction in your business rates on a partially occupied premises, you'll need to email the business rates team at ndr@swale.gov.uk. You'll need to include:

  • your business rates reference number
  • the address of your premises

For alternative ways to apply for a reduction, including by post, you can visit our contact us page.

What happens next

Once we’ve received your application, we’ll assess it and let you know the outcome within 21 days.

We’ll contact you if we need any more information.

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