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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Business rate relief

Empty premises

You won’t pay business rates on buildings for the first three months after they've become empty. For qualifying industrial buildings this increases to six months.

For more information on empty properties and business rates, you can contact our Business Rates Team.


To apply for a business rates discount on an empty premises, you'll need to email our business rates team at You'll need:

  • your business rates reference number
  • the address of your premises

For alternative ways to contact the Business Rates team, including by phone, you can visit our contact us page.

What happens next

Once we’ve received your application, we’ll assess it and let you know the outcome within 21 days.

We’ll contact you if we need any more information.

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