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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. Please report any missed collections within two days so we can work with Suez to improve the service.

Club Premises Certificates

Report a lost, stolen, damaged or destroyed certificate

Use this service to request a copy of your club premises certificate if it has been lost, stolen, damaged or destroyed.

To request a copy of your club premises certificate, you’ll need to email our Licensing team at

What happens next

If we’re satisfied that your certificate is lost, stolen, damaged or destroyed, we’ll issue you with a copy.

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