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My Services

Housing Benefit claims

Use this service if you’re claiming Housing Benefit and you want to see information about your claim online, including things like:

  • how much Housing Benefit you receive
  • letters we’ve sent you

You will need to add your Housing Benefit claim to your My Services account before you can see information about it.

If you’ve already added the Housing Benefit service to your My Services account, you’ll need to login to see information about your claim.

Adding the Housing Benefit service

To add the Housing Benefit service to your My Services account, you’ll need to click ‘Add Service’ on your My Services dashboard after you’ve logged in.

To add the Housing Benefit service to your My Services account, you’ll be asked:

  • for your Housing Benefit claim reference number
  • to answer some questions about your Housing Benefit claim to confirm your identity

After you've entered your Housing Benefit reference number, click 'Access Now' to continue.

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