Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.
Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.
- Home
-
- My Services - the Revenues and Benefits Online Portal
-
- About My Services
My Services - the Revenues and Benefits Online Portal
Chapters in this topic
About My Services
My Services allows you to view personalised information for your:
- Council Tax
- Business Rates
- landlord account
- Housing Benefit claim
What you'll need to get started
- A valid email address
- Choose a password
- Choose a security question and answer
Optionally, you can choose a username.
What happens next
We'll send you an email. Click the link in the email to verify your email address and activate your account.
Once you've registered, you can add services including your Council Tax and benefit claims.
Reporting issues with My Services
If you're having problems accessing your My Services account, you can email our support team at myservices@swale.gov.uk.
You'll need to include details of what's happened, for example:
- if your account is locked out
- if you're having difficulty with your password or your security question
Being specific means we'll be able to help you quicker.
We'll investigate your issue and respond to you as soon as possible.
Please don't contact our support team to report a change, missed bins or potholes, for example, as your email may not be forwarded to the appropriate department. Our My Services portal is only for benefits, Council Tax and business rates.
If you need to contact Revenues or Benefits to report changes or provide information for example, please use the online contact form.
If your issue relates to another service, please visit our contact us page.
Share this page
