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Paying back an overpayment
Housing Benefit Overpayments
Chapters in this topic
Paying back an overpayment
We can recover an overpayment by:
- making deductions from your Housing Benefit if you're still receiving it
- sending you an invoice if you're not receiving Housing Benefit
- asking the Department for Works and Pensions (DWP) to take money out of other benefits you might receive
- asking your landlord to repay the money, if we paid money to them
- asking another council to take the money from any Housing Benefit you receive elsewhere
Alternatively, we may ask your employer to take the overpayment from your wages using a Direct Earnings Attachment (DEA).
If you receive an invoice
If we send you an invoice, you can pay this online or call our automated payments line on 03300881702 and choose option 5.
Making an arrangement to pay
You may be able to make an arrangement to repay the money you owe.
To ask about making an arrangement, call our overpayments team on 01795 417162 or 01795 417015.
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