From the week beginning 16 September, some people may have changes to the day their bins are collected. For more information, read our news article.
Housing Benefit
Chapters in this topic
Appeal
You’ll need to contact us within one month from the date of our decision if you want us to look at your application again.
To ask us to look at your application again, you’ll need to email hbappeals@swale.gov.uk. You’ll need to include:
- your full name, including any middle names
- your address, including your postcode
- why you think our decision is wrong
If you still don’t agree
If you’ve already asked us to look at your Housing Benefit claim again and you’re still not satisfied with our response, we can refer your claim to the Tribunal Service.
To ask us to refer your claim to the Tribunal Service, you’ll need to email hbappeals@swale.gov.uk.
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