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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Housing Benefit

Due to essential maintenance, our forms for things like benefit claims and Council Tax discounts will be unavailable between 9am and 4pm on Sunday 21 April. Please accept our apologies for any inconvenience.

Manage your claim

If your application for Housing Benefit is successful, you can use My Services to see details about it online.

To manage your claim online, you’ll need to:

You’ll need your Housing Benefit reference number to add the Housing Benefit service.


Once you’re registered, you can login.

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