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Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.

Damp and mould

Further information and support

If you’re a tenant concerned about damp or mould in your home, the first step is to try to see if you can tackle the problem yourself. If you can't, you should inform your landlord. While it might feel daunting, giving your landlord a chance to address the issue is often the most effective approach. Landlords are legally required to respond to repair requests within 14 days

If you’re a landlord looking for guidance on managing damp and mould in your rental properties, you can contract us if you need more advice. Remember, it’s important to respond to tenant concerns promptly.

For more information about tenant rights and landlord responsibilities, the Shelter website offers valuable advice.

There is also information and advice on the Gov.uk website, including:

The UK Centre for Moisture in Buildings provides a Moisture balance calculator to give you a better understanding of the moisture balance in your home.

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