Information about bin collections, and opening times, and out of hours services over Christmas and New Year is available in our news section.
Damp and mould
Further information and support
If you’re a tenant concerned about damp or mould in your home, the first step is to try to see if you can tackle the problem yourself. If you can't, you should inform your landlord. While it might feel daunting, giving your landlord a chance to address the issue is often the most effective approach. Landlords are legally required to respond to repair requests within 14 days
If you’re a landlord looking for guidance on managing damp and mould in your rental properties, you can contract us if you need more advice. Remember, it’s important to respond to tenant concerns promptly.
For more information about tenant rights and landlord responsibilities, the Shelter website offers valuable advice.
There is also information and advice on the Gov.uk website, including:
- Understanding and addressing the health risks of damp and mould in the home
- How to save energy and lower your bills - Help for Households
- Find an energy certificate
- Help from your energy supplier: the Energy Company Obligation
The UK Centre for Moisture in Buildings provides a Moisture balance calculator to give you a better understanding of the moisture balance in your home.