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From Thursday 5 November, national restrictions apply following the coronavirus (COVID-19) outbreak. For more information, visit our coronavirus section.

Contact a council service

If you need:

Housing Options

The Housing Options team can help you if you're homeless, being threatened with homelessness or you need any advice about your housing situation.

Opening hours

Our Housing Options phone lines will be open between 11am and 3pm, Monday to Friday.

If you're being made homeless and need urgent help, you can:

Online

You can contact the Housing Options team online.

Post

You can write to the Housing Options team at:

  • Housing Options Team
  • Swale Borough Council
  • Swale House
  • East Street
  • Sittingbourne
  • ME10 3HT

Housing Register

The Housing Register team can help you with advice about the housing register, including bidding on a property.

Opening hours

Our Housing Options phone lines will be open between 11am and 3pm, Monday, Wednesday and Thursday only.

Online

You can contact the Housing Register team online.

Post

You can write to the Housing Register team at:

  • Housing Register Team
  • Swale Borough Council
  • Swale House
  • East Street
  • Sittingbourne
  • ME10 3HT

Private Sector Housing

The Private Sector Housing team can help you with things like applying for a housing grant, making a complaint about your landlord or licensing a house in multiple occupation.

Email

You can email:

To help us assist you as quickly as possible, please include any reference numbers and names.

Post

You can write to the Private Sector Housing Team at:

  • Private Sector Housing Team
  • Swale Borough Council
  • Swale House
  • East Street
  • Sittingbourne
  • ME10 3HT

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