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We are very sorry to all those affected by are delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Personal Licences

Report a lost, stolen, damaged or destroyed licence

Use this service to request a copy of your personal licence if yours has been lost, stolen, damaged or destroyed.

You can tell us your personal licence has been lost, stolen, damaged or destroyed online. You'll need your:

  • personal licence reference number
  • contact details

You'll need to pay £10.50 to tell us your personal licence has been lost, stolen, damaged or destroyed.

What happens next

If we’re satisfied that your licence has been lost, stolen, damaged or destroyed, we will send you a copy of it.

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