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Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.



Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.

Personal Licences

Report a lost, stolen, damaged or destroyed licence

Use this service to request a copy of your personal licence if yours has been lost, stolen, damaged or destroyed.

You can tell us your personal licence has been lost, stolen, damaged or destroyed online. You'll need your:

  • personal licence reference number
  • contact details

You'll need to pay £10.50 to tell us your personal licence has been lost, stolen, damaged or destroyed.

What happens next

If we’re satisfied that your licence has been lost, stolen, damaged or destroyed, we will send you a copy of it.

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