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We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk

Unlicensed Family Entertainment Centres

Get a copy

Use this service if your family entertainment centre gaming machine permit is lost, stolen or damaged and you need a replacement.

If you’re requesting a copy because your permit is lost or stolen, you’ll need to report it to the police first otherwise we won’t be able to send you a copy.

To request a copy of your family entertainment centre gaming machine permit, you’ll need to:

  • email it to our Licensing team at licensing@swale.gov.uk, including your crime reference number, if you’re reporting your permit as lost or stolen
  • pay £15 online

What happens next

Once we’ve received your email, we’ll consider your request and reply as soon as possible.

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