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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Council Tax Support


You can ask us to look at your application for Council Tax Support again if you think we’re wrong.

You’ll need to contact us within two months of receiving our decision if you want us to look at your application again.

To ask us to look at your application again, you’ll need to email You’ll need to include:

  • your full name, including any middle names
  • your address, including your postcode
  • why you think our decision is wrong

If you still don’t agree

If you’ve already asked us to look at your Council Tax Support claim again and you’re still not satisfied with our response, you can refer your claim to the Valuation Tribunal Service.