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Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.

Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.

Council Tax Support

From 1 April, how much Council Tax support we pay is changing for people of working age. For more information, read our press release.


You can apply for Council Tax Support online. You’ll need:

  • your National Insurance Number
  • an email address

You'll also need to provide details about yourself and anyone who lives with you, including income and benefits.

What happens next

Once we’ve received your application, we may ask you to send us more information before we can process your claim.

Once your claim has been processed, we’ll send you a letter to tell you if your claim has been successful.

Your letter will explain how we worked out your entitlement to Council Tax Support. If you don’t understand your entitlement letter, you can watch our video which explains it.

If your claim has been successful we’ll issue you with another Council Tax bill, which will include a reduction on your Council Tax.

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