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We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.

Order and replace bins and sacks

Collect a yellow clinical bag

Use this service if you already have a clinical waste bag and you need it collecting from your home.

You can read advice about how to get a clinical bag to start with if you don't already have one.

This service is for residential properties only.

Before you get started

To book a collection, you'll need to call our Customer Services team on 01795 417888. You’ll need your address, including your postcode.

What happens next

We'll collect clinical waste bags either weekly or fortnightly. We'll discuss this with your when you call us.

Once you've contacted us we’ll aim to collect your clinical or sharps waste within 14 days.

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