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Due to unforeseen circumstances, we're experiencing delays to some bin collections at the moment. If your bin is due for collection, leave it out and we'll collect is as soon as possible. Please accept our apologies for any inconvenience.

Due to essential maintenance, My Services will be unavailable between 9am and 3pm on Sunday 4 June. Please accept our apologies for any inconvenience.

Order and replace bins and sacks

Collect a yellow clinical bag

Use this service if you already have a clinical waste bag and you need it collecting from your home.

You can read advice about how to get a clinical bag to start with if you don't already have one.

This service is for residential properties only.

Before you get started

To book a collection, you'll need to call our Customer Services team on 01795 417888. You’ll need your address, including your postcode.

What happens next

We'll collect clinical waste bags either weekly or fortnightly. We'll discuss this with your when you call us.

Once you've contacted us we’ll aim to collect your clinical or sharps waste within 14 days.

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