We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
Order and replace bins and sacks
There is currently a delay on bin deliveries and you may experience longer delays than usual for delivery of a wheeled bin. Please accept our apologies for any inconvenience and thank you for your patience.
Introduction
In Swale, we collect:
- general household waste that can’t be recycled in green bins
- recyclable household waste in blue bins
- food waste in black and orange food waste bins
Whilst you will need to pay for replacement wheeled bins, we will replace food caddies for free.
If you need garden waste collected regularly, you can get a brown bin by subscribing to our garden waste collection service.
Green, blue and food waste bins
If your property doesn't have blue or green bins and you don't order them, we wont be able to collect your waste.
You can continue to use green and blue bins if you’ve moved into a property and the previous occupiers left them behind.
New developments
If you’ve moved into a new housing development and your property doesn’t have a green, blue and food waste bin you may need to contact the property developer.
If the developer is not supplying bins for your property you will need to order them.
The cost of a new bin set is £127.40 for a full set of 4 bins.
You can order a set of bins for a new development online. You’ll need:
- the address and postcode of the property
- a credit or debit card
Alternatively, you can contact our Customer services team on 01795 417888 to order your bins.
If you order a set of bins from us, you'll receive a:
- 180 litre green bin for general household waste
- 240 litre blue bin for recycling
- 23 litre orange and black bin for food waste including a 5 litre kitchen caddy
Garden waste
You’ll need to pay £59 each year for your garden waste subscription.
If you subscribe to garden waste collections, we’ll collect your garden waste every two weeks. You’ll need to check the date of your first collection when you subscribe.
Needles and clinical waste
If you want us to collect things like stoma bags, dressing or medical needles, you’ll need:
- a sharps box for needles
- a special yellow waste bag for things like used stoma bags and dressings
If you don't have a sharps box or yellow waste bags already, you'll need to get them from your GP to begin with.
Once your sharps box or yellow bags are full, we can arrange to have them collected.
Share this page
