Order and replace bins and sacks
Replace a damaged bin
You can use this service to replace a lost or damaged:
- green bin
- blue bin
- brown bin
- food waste bin or silver caddy
Before you get started
To order a replacement bin, you’ll need to call our Customer Service team on 01795 417888. You’ll need:
- your address, including your postcode
- a description of the type of bin you need to replace
What happens next
We’ll replace your bin within 10 working days.
Once we've processed your request, you'll need to leave your lost or damaged bin at the boundary of your property for collection until the new one is delivered.