We are currently experiencing problems with payments for parking penalty charge notices online. You can still pay by calling the phone number on your PCN. If this affects your ability to pay within a deadline, please contact parking@swale.gov.uk
Contact a Swale Borough Council service
Available services
Planning
Contact our planning services.
Contact Mid Kent Planning Support
Mid Kent Planning Support (MKPS) provides administrative and technical support for planning applications in Maidstone and Swale.
You can email or phone during their opening hours. Where possible, voicemails will be returned on the same day. MKPS will attempt to contact you three times and will leave a voicemail if they are unsuccessful.
MKPS are not able to advise whether your project requires planning permission. Any requests for this information will not be returned.
Contact information
Email: planningsupport@midkent.gov.uk
Phone: 01622 602736
Phone lines are open:
- Monday to Thursday, between 3pm and 5pm
- Friday, between 2.30pm and 4.30pm
Useful links
The pages below may help if you are thinking of making changes to your property or applying for planning permission:
- find out if you need planning permission
- ask us for advice before you apply for planning permission
- apply for planning permission
You can also visit the planning portal for additional advice.
Development Management Team
If you need advice on things like:
- planning applications, including pre-application advice, planning history, Section 106 Agreements, making an application for planning permission or commenting on an existing application, you will need to contact the development management team.
You can contact the development management team:
- by using the online form
- by email at planningsupport@midkent.gov.uk
- by calling our customer service team on 01795 417850
Alternatively, you can write to the development management team at:
- Planning team
- Swale Borough Council
- Swale House
- East Street
- Sittingbourne
- ME10 3HT
Mid Kent Planning Support (MKPS)
If you've submitted an application for planning consent and you've not heard from us within 10 working days, you can email psvalidation@midkent.gov.uk. You'll need to include the site address and your planning consent reference number.
Alternatively, you can write to Mid Kent Planning Support at:
- Mid Kent Planning Support (MKPS)
- Maidstone Borough Council
- Maidstone House
- King Street
- Maidstone
- ME15 6JQ
Land Charges
For information about the land charges register, email the Land Charges team at pslandcharges@midkent.gov.uk for enquiries about land charges.
Planning Policy
The planning policy team look at the allocation of land for development, environment protection and can help with questions including the Adopted Local Plan, Brownfield land and Neighbourhood Planning. You can also contact them to register land for self-building.
You can contact the planning policy team:
- using the online contact form
- by email at policyresponses@swale.gov.uk
- by calling our customer service team on 01795 417850
Alternatively, you can write to the planning policy team at:
- Planning team
- Swale Borough Council
- Swale House
- East Street
- Sittingbourne
- ME10 3HT
South Thames Gateway (STG) Building Control Partnership
Is a joint venture between three of the Thames Gateway councils Gravesham, Medway and Swale forming a cohesive partnership offering expertise, flexibility and professionalism for your building control requirements.
Find us at South Thames Gateway Building Control
STG Building Control Consultancy
We provide a professional Building Regulation service to building project teams within the construction industry. For all your SAP, EPC, DEC and SBEM requirements and Fire access and sustainability advice.
Website: STGBC - Consultancy
Email: building@stgbc.org.uk
Call: 01634 331133
- STG Building Control Partnership
- Foord Annex
- Eastgate House
- High Street
- Rochester
- Kent
- ME1 1EW
Minicom: 01634 333111