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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Contact a council service

Bins and Recycling

The Customer Service Team can help you with household waste enquiries, including missed collections, garden waste subscriptions and replacement bins.

You can call our Customer Service Team on 01795 417888.

Garden waste renewals

To renew an existing garden waste subscription using our automated phone line, you can call 0330 0881702. You'll need you subscription reference number.