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Following the government's announcement on Monday 4 January 2021, you must follow national lockdown guidelines. For more information, visit GOV.UK. For information about changes to our services, visit our coronavirus section.

Contact a council service

Business rates

What we can help with

The business rates team can help with things like:

  • challenging your rateable value if your think it's wrong
  • paying your business rates
  • discounts and reliefs for commercial properties

You can contact the Business Rates Team online.

Write to us

If you need to send us information by post, including applications for business rate relief, you can write to:

  • Business Rates Team
  • Swale Borough Council
  • Swale House
  • East Street
  • Sittingbourne
  • Kent
  • ME10 3HT

Call us

If you need to call us, please have any reference numbers ready including application reference numbers available.

You can contact the business rates team by calling our customer service team on 01795 417454.