Contact a council service
Chapters in this topic
Council Tax
The Council Tax team can help with things like:
- making a claim for Council Tax Support
- setting up a Direct Debit to pay your Council Tax
- telling us about a change of address
Contact us
You can contact the Council Tax team online, by email or phone. If you're sending us information to do with a claim you've made, you can send it to:
- Council Tax team
- Swale Borough Council
- Swale House
East Street - Sittingbourne
- Kent
- ME10 3HT
For general enquiries about a Council Tax, you can contact us online.
Council Tax changes
Changes to the way you pay your Council Tax, including setting up a Direct Debit, email directdebit@swale.gov.uk.
Appeals
If you've applied for Council Tax Support and you're appealing our decision, you can email your appeal to hbappeals@swale.gov.uk.
Contacting us by phone
You can call our Council Tax team on 01795 417272.
Phone lines are available between:
- 9am and 4pm, Monday
- 9am and 4pm, Tuesday
- Closed Wednesday
- 9am and 4pm, Thursday
- 9am and 4pm, Friday
Housing phone lines will be open from 11am on Tuesdays.